Customer Testimonials / Reviews
We are committed to providing excellent customer service and we truly appreciate receiving customer feedback. Many of our customer testimonials are shown below.
Becky & Lolo Service
I would just like to say thank you for the beautiful back packs and lunch bag that arrived in the post today. My two boys were so excited and they absolutely adore them, so do I. The personalisation stitching is beautiful too, the colours chosen are just perfect and the boys will not lose their bags at their busy preschool. Fantastic customer service and amazing speedy delivery! Thank you!
Andrea, August 2015
The toddler backpack I ordered on the 21st August arrived this morning. I just wanted to thank you for the excellent customer service and prompt delivery. My son starts nursery next week and is a huge fan of all things construction - he LOVES his new backpack. I will definitely be using your website again and recommending you to all!
Laura, August 2015
Just wanted to say thank you for the super quick delivery of the fantastic backpacks to two very excited boys today! They are very happy as they can now take and use their pressies on holidays with them tomorrow. Really impressed with bags and like the look of your other items for sale too. Always looking for kids pressies for Ireland and the UK. Great collection and fantastic service!
Colm & Bron, August 2015
My order was received today. I am delighted with it and cannot get over the excellent service and fast delivery. You have well exceeded all other websites used by me.
Marjorie, August 2015
My order came today and just wanted to say how lovely the music box was and did you have a catalogue as having 6 grandchildren I would love to see what other gifts you have for xmas
Lesley, August 2015
I just wanted to thank you for the amazing service. I was so pleased to see the perfect gift for a baby shower but very close to the date. After telephoning you I ordered online and the package arrived the next morning, beautifully wrapped. The items were beautifully made and I've had great feedback on how much they were liked. It is so good to find a company that goes over and above to deliver as well as having great stock. Thank you again.
Margaret, July 2015
Dear Becky and Lolo, thank you for your fabulously quick service. I put in an order for a personalised back pack on Tuesday evening and received it first thing this morning, much sooner than expected. Many thanks and best wishes
Liz, July 2015
Want to say well done on your fantastic service this week. Ordered this bag for my daughter on Monday and received it the following day! She'll be thrilled to get it (but she'll have to wait till after the summer holidays!).
Matt, July 2015
Amazing service from Becky and Lolo - I ordered 2 items yesterday morning and they were waiting for me when I got home today! Feeling excited about my lunch tomorrow already. Thank you.
Lilli, July 2015
I just wanted to say how pleased I am with my recent order of Kids Cutlery Set x 2 and how quick the delivery was. I ordered them on 15th June at 12.30 and I received them by 2pm the day after. I will definitely use you again and I will be recommending you to family and friends.
Bernice, June 2015
I just wanted to say thank you so much for delivering the fox children's rucksack to me within 24 hours. It meant my son had it in time for his first day at nursery today and I very much appreciated it. I don't know if it was a special favour because I requested it in the comments field or it is just your normal efficient service- but either way I wanted to say thanks! I will definitely visit and purchase from your website again.
Alison, June 2015
Absolutely love my order and also how fast they were done! You'll be my first call next time I need inspiration for presents! Thank you.
Kayleigh, May 2015
I recently ordered some stickers from you and they are brilliant! Very high quality and as easy as can be to apply! Also your customer service was great when answering my emails. I will definitely be ordering some more. My little girl loved them.
Beth, May 2015
Fantastic service! Ordered Friday, arrived Saturday! Lovely items, great if you're looking for something that little bit different to give as a gift! Will definitely be back and recommending you to to friends. Thank you.
Kate, April 2015
I've been trying to find somewhere on your site to say how excellent your customer service and products are. Truly fantastic!! I had a problem with my order going through on the Internet as my connection was broken towards the end. When I phoned, the person I spoke to was brilliant!! Friendly, caring and extremely efficient. It was a pleasure to deal with you. In addition, the delivery service was the best I have experienced ever and the products are high quality, gorgeous and exactly as requested for personalisation. I cannot thank you enough, you have made two wee girls and their auntie very very happy. Keep up the great work - I'll definitely be back for more!!
Jacqui, April 2015
Thank you for fast shipment of my order. The product and quality is great. I will def recommend and will be using you again in the future.
Gemma, April 2015
Just received my little boy's Dino backpack and I am so pleased! Great quality and lots of room to put his daily essentials in for nursery. I love the fact it can be personalised so no chance of losing it either! There are quite a few designs to choose from but my little one is crazy for dinosaurs so this was perfect. Thank you so much Becky & Lolo. Super fast delivery too, only took 3 days even with adding a name!
Anonymous, April 2015
Thank you for your prompt and efficient service. Much appreciated.
Patsy, March 2015
Just a quick note to say a big 'Thank You' for the lovely bag that I have received today, my nephew is going to be so happy.
Debbie, March 2015
Just ordered a personalised backpack for my little girl! It arrived the next day and is so gorgeous! Thankyou
Bethany, February 2015
My little boy's personalised bag for nursery has arrived and I love it. Service is brilliant and I will definitely be using you again. Thank you.
Helen, February 2015
I received my order (placed online with you on Sunday evening 25 January) for a kids' leopard backpack last Tuesday 27 January. Just wish to say ‘thank you’ for such excellent customer service! A similar item was ordered with another supplier and was cancelled because of ongoing delays!!
Roger, February 2015
Many thanks for such remarkable service and very prompt delivery (the next day), well packaged and undamaged. We will certainly recommend you to friends and family.
John, February 2015
Your stickers came the NEXT day and were exactly right. Plenty to choose from on the sheets so that the sizes and perspectives can be similar. With the exception of the Dolphins I loved them all. They are going on the inside of a ‘beach house’ looking kids' shed in a garden at a holiday let we have in Padstow, Cornwall- so PERFECT.
Paul, February 2015
What extremely good service! The melamine dinner sets arrived so promptly and I am delighted with them.
Pippa, January 2015
I recieved my son's toddler vehicles bag he loves it!! Thank you. Really impressed with the speedy delivery in time for his first day back at preshool. Its great to find a quality bag that is a bit different.
Natalie, January 2015
Just received my son's new "big boy" backpack today and only order it on 1st jan so considering bank hol was super fast! Item is lovely and can't wait to start using it. I wanted a bag that not every other child has got and was spoilt for choice on this website. Will definitely be ordering again, thank you.
JoAnn, January 2015
Ordered a personalised blanket recently and I am impressed with how fast it arrived. The blanket is gorgeous...excellent quality. Thankyou.
Samantha, December 2014
I received my order of a personalised children's quilted backpack, yesterday. I only ordered it on Saturday so was amazed at such a quick and speedy service!! It's absolutely gorgeous and my niece is going to love it. Perfect Christmas present, so much in fact, that I'll be ordering another one for my other niece in the next week. Thank you so much!!
Sam, October 2014
Ordered my bag yesterday morning and received it today! Fab service and beautiful bag! Eva's going to be the envy of the nursery
Abi, October 2014
I have just received the satchel I ordered yesterday for my daughter's birthday! Thanks so much for the fast dispatch and the product is fantastic, she's going to love it! Little sister has seen it and added one to her birthday list! Many thanks again.
Amanda, September 2014
Wow! I'm amazed by the quality of your lunchboxes!!! I bought the Russian doll one for my daughter and she has used it every school day this academic year and it is still immaculate!!!!! Worth every extra penny I spent on it.
Lis, July 2014
Just received my personalised bag for my son. It's beautiful thank you.
Lyndsey, July 2014
Great service! Two days from order to delivery of a personalised backpack. Product is fabulous too! Thanks.
Rowan, May 2014
I would like to say thank you for personalised bag that I received today. It is a really good quality product and looks fantastic. The delivery was really quick too. I've recommended you to several people already today and hope they place orders with you too.
Collette, May 2014
Just a brief word to say that, having ordered two children's dinner plates at 8.00pm on Thursday, were were delighted to receive them Saturday morning AND they are even nicer than we expected. Thank you very much.
Anonymous, May 2014
After placing my order on Saturday, I have received all my items today (Tuesday). I'm absolutely delighted with the two personalised backpacks for my sons, they are really beautiful and I know my eldest will be thrilled with the Thomas The Tank Engine wall stickers. Faultless service from browsing the website, payment, confirmation, shipment email and delivery. Will definitely be using your company again.
Anonymous, April 2014
Received my daughters beautiful personalised backpack yesterday ... much quicker than the estimated 7-10 days delivery! We are both extremely pleased with our new purchase ... it was my first order and I will definitely be ordering again and recommending! Thank you
Rebekah, March 2014
Just to say thank you for the smooth transaction, great communication and delivery was quick. My daughter absolutely loves the lunch box, best one we have ever seen. Perfect colour (very important for my daughter) and great size water bottle and holder. So pleased I found you on the web.
Rachael, March 2014
I ordered the Scroll Tree Wall Stickers on Monday. I would just like to thank you for the fantastic service as they arrived the following day! Delivery said it would be 5 - 7 days, so I was very happy. The stickers are now on the wall and have transformed my baby girl's nursery!
Vicky, March 2014
I just wanted to say that we received our order today and it's a beautiful Girl Zoo bag, thank you so much!
Nikki, February 2014
I wanted to send you a quick note as just received the horse/fairy musical wooden jewellery box - it's just lovely, the quality is stunning and I know my daughter will be thrilled with it on Christmas morning! Thanks so much.
Karen, October 2013
Just want to thank you for the prompt handling of my purchse- ordered on Saturday morning; it arrived on Tuesday. Brilliant!
Shirley, October 2013
The backpack has dropped through our letterbox and it is perfect! Thank you for the swift reply and your excellent customer service. I will certainly be ordering from Becky & Lolo again and recommending your company to friends.
Liz, October 2013
Considered products from a large internet firm, but glad I chose this small company. Easy to navigate website and great communication throughout the order process. Ordered our little girl's first cutlery set Thursday dinnertime and received within 24hrs. Great, will use Becky and Lolo again.
Andrew, October 2013
What a great service you were very helpful when I phoned yesterday and my order was delivered to me today. And my little girl will be so happy when see gets her backpack as it's got her name on it. I will use you again soon for something for my little boy. Many thanks.
Helen, October 2013
My mum bought the purple elephant rucksack for my daughter who is 21 months and starting nursery soon. We just wanted to say how pleased we are. We were really surprised at how fast it arrived especially as we had it personalised. I wanted a bag that would be different to all the rest and personal to my daughter. It's perfect, plenty of room for everything she needs and easily spotted among the other kiddies nursery bags. She loves carrying it around big smiles all round.
Jessica, September 2013
I just wanted to say a massive thank you to you and your embroider for altering the blanket. I received it last Wednesday and I was amazed as you would never know it had been altered. It looks lovely! Thank you for such a wonderful service and product, you have really made me and my dad very happy indeed. Wonderful service, I would certainly recommend you to all my friends and family.
Louisa, September 2013
I received the replacement fork on Saturday. Thanks again. Great, very prompt customer service!
Rachel, September 2013
Thank you for fantastic quick service and gorgeous products.
Anne, August 2013
Just a short note to compliment you on your user friendly website. Especially considering you are not a large corporate company. Many could learn from you.
Sabina, July 2013
I just wanted to drop you a quick line to let you know how very impressed I am with the service I received. I recently ordered a personalised lunchbox for my friend's son's birthday. As it was personalised I accepted that it may take a while to arrive (and actually received an email apologising for any potential delay). I ordered the lunchbox late on Weds evening and received the order on Friday morning. The lunchbox is perfect and he is going to absolutely love it! I am so impressed with the speed and efficiency of delivery and the quality of the product itself. I would not hesitate in recommending you to friends and family.
Katy, April 2013
Too often people are too ready to complain about customer service. I would like to do the opposite! I have just received my order after only placing this on Thursday evening (it is now Sat). I would like to say how impressed I am at the efficiency and speed of delivery. I am really pleased with the product and will not hesitate to use you again or indeed recommend you.
Anonymous, February 2013